This privacy policy governs your use of the software application Heal-Me (“Application”) for mobile devices that was created by The Authors of Heal-Me. The Application is intended to support self-management activities pertaining to lifestyle behaviours. This is currently a research tool.

What information does the Application obtain and how is it used?

• User Provided Information

The Application obtains the information you provide when you download and register the Application. 

When you register with us and use the Application, you generally provide (a) your email address and  password; (b) information you provide us when you contact us for help; (c) information you enter into our system when using the Application.

• Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to the IP address of your mobile device and information about the way you use the Application. 

• Does the Application collect precise real time location information of the device?

This Application does not collect precise information about the location of your mobile device. 

Do third parties see and/or have access to information obtained by the Application?

The third-party service provider supporting the app will have access to your data in the usual course of their work. We will share your information with third parties only in the ways that are described in this privacy statement. At the end of the study, the service provider will delete your information.

We may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at healme@ualberta.ca

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 12 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at healme@ualberta.ca and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized research team members and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by www.healmeapp.ca.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in Canada. If you reside outside Canada your information will be transferred, processed and stored there under Canada privacy standards. 

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at healme@ualberta.ca